Anima
Queensway Medical Centre utilises Anima Health to triage all appointment requests.
Please use Anima to submit your triage request.
Read more about using Anima
Requests from Consultants/Secondary Care
Northamptonshire General Practices are working harder than ever with 90% of patients being seen but only given 8% of the NHS budget. Over the years, hospitals and other secondary providers have passed work on to General Practice which is no longer sustainable.
When you are referred, it is the responsibility of the department or consultant to ensure that they:
- Discuss and communicate investigations undertaken with you along with answering any queries you may have
- If required, to issue a sick note for the whole of your time off
- If required, arrange an initial prescription for your first 28 days worth of medications
- If required, process any further onward referrals they suggest/require
- If required, organise investigations in relation to your referral/consultation
- If required, arrange any post-operative checks or follow ups
If requests are received from a consultant or hospital department, as mentioned above, these may be sent back to the requesting hospital, instructing them to carry out the required work they are obligated to perform and may not be undertaken by the practice.
Should a patient reach out to the practice regarding any of the aforementioned items, they will be directed back to the respective consultant or department for additional assistance.
We ensure that all patients will be greeted in a friendly manner and be treated with courtesy and respect by the Practice Staff. The Practice aims to provide a high quality service that is accessible to all patients.
The practice covers Wellingborough plus an approximate radius of five miles from the medical centre. The surgery comprises twelve consulting rooms, four nurse treatment rooms and a fully equipped minor surgery room with adjacent recovery room.
The practice is fully computerised, enabling us to cover a wide range of services such as repeat prescriptions and the most up-to-date health information.