Cookies on our website

We use some essential cookies to make this website work.

We’d also like to use analytics cookies so we can understand how patients use our website and make improvements.

Accept analytics cookiesDecline analytics cookiesFind out more

Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 01933 420777
  • Font Size
    • Increase Font Size
    • Decrease Font Size
    • Reset Font Size
Queensway Medical Centre
Search
Show Main Menu
  • Home
  • Appointments
  • Prescriptions
    • Repeat Prescriptions
  • Services
    • Care Navigation
    • Carers
    • Clinics
    • Fit notes & Sick notes
    • Join the Practice
    • Online Services
    • Proxy Access
    • Social Prescribing
    • Test Results
    • Update your contact details
    • Veterans
    • Services Index
  • Surgery Information
    • Feedback and Complaints
    • Friends and Family Test
    • Named Accountable GP
    • News
    • Opening Times
    • Our Team
    • Patient Participation Group
    • Practice Area Map
    • Practice Booklet
    • Practice Performance
    • Practice Policies
    • Staff Training
    • Survey Results
    • Teaching Practice
    • Surgery Information Index
  • Health Information & Support
    • COVID-19 & Flu
    • Find your NHS number
    • Health A to Z
    • Live Well
    • Medicines A to Z
    • Mental Health Resources
    • National Diabetes Audit
    • NHS 111 Online
    • Northampton General Hospital
    • Patient Information Leaflets
    • Useful Contacts
    • Useful Links
    • Health Information & Support Index
  • Contact Us

Care Navigation

A person centred approach using signposting to help patients receive:-

  • The Right Care
  • By the Right Professional
  • At the Right Time

Why Care Navigation?

  • Improves primary care by introducing better signposting for patients.
  • Helps improve access to general practice services
  • Patients see the most appropriate clinician or service to meet their needs.

How does it work?

  • Reception staff have been trained to Care Navigate and will ask you some questions about the reason for your appointment.
  • Receptionists are trained to follow a protocol, they will not make clinical decisions themselves.
  • Reception may signpost you to an alternative healthcare service.
  • If you need to see a GP you will still be able to.

You could be signposted to:-

  • GP
  • Practice Pharmacist
  • Nurse Practitioner
  • First for Wellbeing
  • Pharmacy

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services
Financial help if 66yrs+ and have medical condition
Will
Writing
Home
Care
Car Service
& Repair
Advertise Your
Business Here
Attendance
Allowance -
info here

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Social

  • Facebook

Contact

Queensway Medical Centre

Olympic Way, Wellingborough, Northants, NN8 3QE

  • 01933 420777
  • patientsofqmc@nhs.net
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Advertise Your
Business Here
Attendance
Allowance -
info here
Local Services
Financial help if 66yrs+ and have medical condition
Power of
Attorney
Home
Care
Car Service
& Repair
Advertise Your
Business Here
Attendance
Allowance -
info here
Local Services
Financial help if 66yrs+ and have medical condition
Power of
Attorney
Home
Care
Car Service
& Repair
Advertise Your
Business Here
Attendance
Allowance -
info here