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Repeat Prescriptions


From April 2019 Gabapentin and Pregabalin will be reclassified as controlled drugs in the UK, as a result there will be changes to how prescriptions are issued and collected from the surgery.

What this change means for you:

  • Your prescription for Gabapentin or Pregabalin can no longer be sent electronically to your nominated pharmacy. This change will not affect how we send prescriptions for your other medications.
  • If you currently have your medication on repeat dispensing batches, Gabapentin and Pregabalin can no longer be issued in this way and you or your pharmacy will need to request this item every month.
  • You or your representative (including pharmacies) will need to collect the prescription for from the surgery.
  • A form of ID (ideally photographic) will need to be provided when collecting your prescription.

If you order your prescriptions directly through the surgery and would like your pharmacy to collect your prescription for Gabapentin or Pregabalin please ensure you let them know each month as they will not be automatically informed that there is a controlled drug prescription for collection.

If your pharmacy normally orders prescriptions on your behalf please speak with them to clarify what they would like you to do.

If you have any questions regarding this change please feel free to contact us or speak to your community pharmacist.For further information regarding this change in legislation please visit :

Some of our patients are issued repeat prescriptions, which allow them to receive medication for a limited period of time without needing to have an appointment with the doctor.

The repeat prescription system is computerised and re-ordering is a simple matter. Attached to each prescription is a tear-off slip containing a complete list of your particular medication. Keep this and, when you wish to re-order, tick ALL the items you require in the next 28 days. Please bring the slip to the medical centre and allow two working days (48 hours) for the repeat prescription to be prepared. Please enclose a stamped addressed envelope if you wish the prescription to be sent to you. We do not take requests over the phone or via email as mistakes can occur. You can, however, order directly online. See the details below.

We are a pilot site for repeat dispensing (several months' supply of prescriptions being issued at once). Not everyone will be suitable for this service. However, if you require any further information, please ask at the desk.

We do not take requests over the telephone as mistakes can often occur.

Please allow 2 working days (48 hours) for the repeat prescription to be prepared.

Electronic repeat dispensing prescriptions

Our practice is collaborating with NHS Business Services Authority (NHSBSA) who is providing NHS numbers for those patients that maybe suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.

Online Facilities

We now offer the facility to book your appointments, order your repeat prescriptions, change your personal details, and view your medical summary, medications, allergies and any adverse reactions.

To use this method we must first issue you with a password.
Please call the surgery or enquire at the reception desk for details, or click here to download instructions on how to register.

EMIS Access - click here for online services

Sign in to patient access

Patient information about travelling with medication

If you are travelling outside of the UK and require medication for long term conditions whilst you are away please see below the information on what you GP is allowed to provide for you on the NHS.

Travelling for up to 3 months:

  • Your GP can prescribe sufficient medication for long term conditions to cover the period you are away for a maximum of 3 months.
  • For medication that requires regular monitoring, for example methotrexate (not limited to), for safety reasons your GP may only be able to prescribe 1 month of this medication so you should discuss this with your GP prior to making travel arrangement where possible.
  • Your GP can not prescribe “just in case” medications on the NHS, for example travel sickness tablets, diarrhoea treatment, antibiotics (unless exceptional circumstances). These items may be bought over the counter or on private prescription.
  • If you are prescribed controlled drug medication you will require a letter from your GP confirming the medication details. Please request a “travelling with medication” letter request form from the reception at least 2 weeks before your intended travel date (unless exceptional circumstances). If you are unsure whether you are prescribed a controlled drug please contact the surgery.
  • If you are an insulin dependent diabetic and are required to carry insulin, injecting pens and/or syringes, needles and blood monitoring equipment please request a “travelling with medication” letter request form from the reception at least 2 weeks before your intended travel date (unless exceptional circumstances).

Travelling for more than 3 months:

  • Under the NHS General Medical Services Contract your GP will only be able to prescribe you sufficient medication to cover your journey and allow you to register with a local doctor at your destination if you are planning to be away from the UK for more than 3 months. This will usually be 1 months’ worth of medication.
  • GP practices are not responsible for finding a doctor or ensuring medication supplies are available at the destination.
  • Patients who return to the UK for the purpose of obtaining medication, or who use a local proxy (family, friend or pharmacy) to request prescriptions on their behalf will be refused supply.

You should carry your medication in your hand luggage, in its original packaging with your GP letter as necessary.

You are responsible for checking the rules and regulations about maximum quantities and the types of medication allowed to be taken into all countries you are visiting and travelling through. The individual embassies can be contacted for this information and details can be found at:

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