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Queensway Medical Centre
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Friends & Family Test

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

For more information please visit https://www.england.nhs.uk/fft/

Results

April 2025

Very Good 395
Good 55
Neither Good nor Poor 17
Poor 14
Very Poor 21
Don't Know 0

March 2025

Very Good 441
Good 56
Neither Good nor Poor 9
Poor 7
Very Poor 15
Don't Know 3

February 2025

Very Good 391
Good 59
Neither Good nor Poor 18
Poor 7
Very Poor 12
Don't Know 3

January 2025

Very Good 514
Good 71
Neither Good nor Poor 16
Poor 10
Very Poor 10
Don't Know 3


December 2024 Results (XLSX, 22KB)

November 2024 Results (XLSX, 16KB)

October 2024 Results (XLSX, 22KB)

September 2024 Results (XLSX, 22KB)

August 2024 Results (XLSX, 22KB)

July 2024 Results (XLSX, 22KB)

June 2024 Results (XLSX, 22KB)

May 2024 Results (XLSX, 14KB)

April 2024 Results (XLSX, 14KB)

March 2024 Results (XLSX, 14KB)

February 2024 Results (XLSX, 14KB)

January 2024 Results (XLSX, 14KB)

October and November 2023 results (XLSX, 12KB)

Friends And Family Test

Friends and Family Test
Thinking about your GP practice, overall, how was your experience of our service?
Comments

Privacy Protection

We use the information entered into this form only for the purposes of processing your Friends & Family Test submission. Information entered into this form is stored and accessed securely by designated Practice staff.

Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.

The form does not require personal information. Any personal information transmitted via this form may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.

All submissions are collated and sent to NHS England.

This information is retained for up to 28 days.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.


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Queensway Medical Centre

Olympic Way, Wellingborough, Northants, NN8 3QE

  • 01933 420777
  • patientsofqmc@nhs.net
© Neighbourhood Direct Ltd  2025
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