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Call 111 - When it is less urgent than 999

Home Visits

Should you need to see a doctor quickly and can come to the surgery, an urgent appointment will be arranged whenever possible. This is normally quicker than waiting for a doctor to visit after surgery. However, for truly housebound patients and those too ill to attend surgery, you may request a home visit by telephoning 01933 420777. PLEASE TELEPHONE BEFORE 10.30AM. Home visit requests after 10.30am should only be for urgent problems that have occurred after that time.

Home visits should be reserved for those genuinely housebound, or too ill to leave the house. An unnecessary visit during surgery hours is very disruptive to patients and doctors. The doctor may discuss your request with you over the telephone. A doctor can see at least four patients in the surgery in the same time it takes to see one patient at home. Please think carefully before requesting the doctor to leave the medical centre to attend you.

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